| I was aware of that some D1S
bulbs could kill some OEM ballast on the market, because
it did happen twice for me before. First time a Korean
manufacturer in 2006 (who refunded all costs) and second time a
China manufacturer in 2010 (also refunded costs). So, even
though Brightstar now had a D1S with E-mark I tried to
make sure this problem was not at hand, the answer was "donīt
worry". We had some bulbs
on back order so about 50-60pcs was shipped out the first days
after delivery from Brightstar Taiwan. After about a week or two
the first accidents happened and after the second or third issue
we stop selling the bulbs, because I realized what was going on
with the bulbs. We sent emails to all customers and retailers
who had purchase these bulbs to give warning. In some cases our
warning came in the last minute, in some it was too late and
regarding retailers many bulbs already was sold to unknown
customers.
Brightstar have the idea that
this issue is all our own responsibility, as their customer.
They, as manufacturer, have no responsibility what their own
products cause on the market. When I did understand their policy
I made this document to give warning to any serious businessman
in the HID branch.
If you make or have contact
with Brightstar today, then you might hear from them that this
problem is no more? I do not know and maybe it be so, but,
their business policy will still be the same bullshit! If
and when something will go wrong, and it will as it do in all
human projects, they will not carry their part and
responsability. The difference between a serious businessman and
a wannabe is how problem is taken care of, because we all face
problem now and then. Be honest, donīt become a cheap wannabe and you
will make success, as I have done.
| |
Johannes
Hannus, GM/CEO Hannus & Co Teknik AB |
|
